|Frequently Asked Questions
Where do I buy Brenese Butter Creams?
Brenese Care Products creams are only sold on our on-line store. By doing this we are able to provide
quality products to our customers for less.
How often should I use Brenese Butter Creams?
It is best to apply Brenese Butter Cream on clean, moist skin two times a day. To maximize
effectiveness, rub the cream in the palm of your hands then apply once in the morning and once at night
on moist skin. Also, exfoliate your skin by scrubbing in the shower with a rough texured cloth at least
twice each week.
How long will one jar of Brenese Butter Cream last?
A 50ml jar of Brenese Butter Cream will last about one month or less depending on the surface area you
Why is Brenese Butter Cream not a liquid soft cream?
For creams to be more liquid, water or softening agents are added. Brenese Butter Cream ingredients are
not diluted with water or softening agents. You get the real Cacao Butter, Shea Butter and Jojoba oil.
Hence the solid cream. Always keep in room temperature condition, rub it in the palm your hands first
How much does shipping cost?
Shipping inside the U.S.A and Canada is $3.20. Any other country is $6.70. Orders before 12:00PM are
shipped same day. After 12:00 your order will be shipped the next day.
What is your return policy?
We have a 30-day unconditional money-back guarantee. If you’re not totally satisfied with Brenese
Cacao Butter Cream, simply return it for a refund of the purchase price less shipping & handling. You
have 30 days after receiving your order to decide. This is an unconditional, no-questions-asked policy.
With our unconditional money-back guarantee, you can relax and enjoy all the benefits of Brenese Cacao
Butter Cream for one month before having to decide if your money was well spent or not. We feel very
confident that Brenese Butter Creams will exceed all of your expectations.
How can I return Brenese Butter Cream?
If, for any reason you should decide Brenese Butter Cream is not for you, simply email us at
email@example.com and you will be issued a Return Merchandise Authorization (RMA) number.
You must return all items within 30 days of the date you received Brenese Cacao Butter Cream. Be sure
your RMA# is on the outside of your package. Remember, all the items in your last order must reach our
Receiving Department within 30 days of receipt. No returns will be accepted without an RMA number.
Please note: For a full refund of any order, all product containers need to be returned whether they are
opened or not. We do not issue refunds for products that are not returned, or for products returned after
30 days. When returning items, please use FedEx tracking, UPS tracking, or insured U.S. Mail to ensure
proper delivery of your return.
Where should I send the Brenese Butter Cream I’m returning?
To ensure prompt processing, please send returns to the address provided below. Include your name,
address and RMA number. Please send returns to:
Brenese Care Products, LLC
Attn: Returns Department.
P.O. Box 23
Sturbridge, MA 01566
If you have any suggestions or need more information on how to use or return Brenese Cacao Butter
Cream email your questions or concerns at firstname.lastname@example.org
|Brenese™ Butter Creams
|Brenese™ Care Products creams are for topical application only. They are not medication.